Stakeholders & other third parties
We want to be trusted by our stakeholders and other third parties, we treat our stakeholders and their staff with integrity and professionalism at all times.
What do we mean?
Our stakeholders include, but are not limited to, our employees, customers, partners, suppliers, contractors and subcontractors, shareholders, governments, regulators and the communities where we work.
Relationships with any of our stakeholders need to be honest, transparent, professional and be conducted with integrity. This will help our stakeholders to trust us and have confidence in our business.
We always
Develop and sustain strong, constructive and long lasting relationships
Meet our obligations of responsibility or trust fully and willingly
Select and reward people and organisations based on a fair and objective process with clear expectations of what is required
Regularly evaluate our own performance and the performance of others
Keep our promises and fulfil contractual or other agreements openly, honestly and promptly
Work with stakeholders to solve disputes at the earliest stage
Communicate truthfully, clearly and regularly
Have a clear understanding of what our customers require from us
Do what we say we will do